As part of government efforts to enhance service quality and reengineer procedures, the Ministry of Justice, Islamic Affairs and Waqf launched the Unified Judicial Inquiries Service, enabling lawyers, litigants, and beneficiaries to access their judicial and legal records directly through a single digital portal. The service covers courts, enforcement, notarisation, and minors’ matters.

The Ministry said that the service is available via its website, moj.gov.bh, noting that it provides a secure login mechanism using the advanced electronic key (2.0), which allows biometric authentication (facial recognition) without the need for passwords, thereby enhancing the reliability and integrity of procedures.

Dr. Mohammed Majbel, Assistant Undersecretary for State Issues and International Cooperation at the Ministry, said that the launch of the service reflects the Ministry’s keenness to facilitate judicial procedures for users. He noted that the service allows users to follow up on their legal and judicial matters flexibly through a unified platform, helping to save time and effort, improve the efficiency of government services, and support faster completion in line with the Kingdom's comprehensive development.

Acknowledging the essential role of lawyers in the judicial system, the Ministry allocated a dedicated page within the service for lawyers, enabling them to monitor all their clients’ files and stay updated on related cases and requests according to the latest developments. This aims to enhance the flow of legal work and expedite procedures through an advanced digital interface that meets the needs of law firms.

The service covers several key areas. The court cases section allows inquiries into ongoing and concluded cases, showing the total number of cases, with details including degree of litigation, type, status, decisions, sessions, electronic records, and issued judgments. Users can also follow daily court sessions and access the monthly court session agenda.

The service enables tracking of ongoing and concluded enforcement files and outstanding amounts and includes a section for electronic notifications related to lawsuits and enforcement requests. It also covers travel ban and seizure orders, notarisation transactions with options to view, print, or cancel electronically, and minors’ orders, including file details and amounts available, disbursed, or received.

The service allows inquiries on unpaid criminal orders with direct payment options and enables lawyers to view the status of their practising license, office details, and members. A technical support section is also provided to receive complaints and inquiries.

As part of ongoing government efforts to develop and re-engineer government services, more than 1,300 government services have been documented, translated, and published, with around 800 services undergoing development and re-engineering across various government sectors.

This is based on proposals and feedback received regarding government services through the National System for Suggestions and Complaints, Tawasul, investor feedback, and secret shopper reports evaluating government services, as well as the launch of guidance manuals and service level agreements.

These efforts contribute to improving procedural efficiency, enhancing service quality, strengthening beneficiary experience, and supporting the government’s digital transformation journey.